05/22/2012
https://www.congress.gov...
"We need to get this done. This is crazy."
"You have been asking, the IRS has been asking for years, to make sure that the folks who are actually helping folks prepare tax returns are qualified and competent to do that."
"Yes, so it is close to 10 percent."
"I think that the IRS is doing, in a number of respects, in spite of all the hacks and the attacks, the cyberattacks, I think you are doing a better job."