Tom Carper: “That doesn't happen every day. Would you just say that again for us?”

We will do it again. Maybe the next time we will actually make it to Columbia.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

We help make the rules for the country, and we do not do this by ourselves.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.