Tom Carper: “We need to give the post office the flexibility to do what they can do to prepare to offer that service.”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

We help make the rules for the country, and we do not do this by ourselves.