Tom Carper: “But there is hope in a hopeless world, and there is, I think, reason to be hopeful for the Postal Service, too.”

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

We help make the rules for the country, and we do not do this by ourselves.