Tom Carper: “Well, collectively, you have provided a great to do list for our colleagues, and we are grateful.”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

We will do it again. Maybe the next time we will actually make it to Columbia.