David Shulkin: “If we do not know a veteran has other insurance it is very hard for us to go and to collect it.”

I received a phone call saying that the President wanted to make a change, and that's certainly his prerogative to do that, and that's what happened.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

We just have to do more.

It is my hope we can work together to ensure talented medical professional remain in the VA to deliver quality care to our veterans.