David Shulkin: “At some point in the future, if you design a system right, giving veterans complete choice, I believe in principle is…”

The VISN model was put in place close to 20 years ago, a very innovative model that has served VA well.

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

It is my hope we can work together to ensure talented medical professional remain in the VA to deliver quality care to our veterans.