David Shulkin: “We do not currently have that right on either side, so I see this as a dual-pronged process.”

I believe strongly, Anderson, that when it comes to V.A. and national security, we can't make this a political issue.

I think the way the findings were used -- were used in a political way. Not by the inspector general, but by the political appointees within V.A.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

I received a phone call saying that the President wanted to make a change, and that's certainly his prerogative to do that, and that's what happened.