David Shulkin: “There is no excuse for this.”

The VA has a responsibility to increase its capacity for substance abuse.

I wasn't willing to do that. I don't think that's the right thing for veterans and I stood up against them.

I do believe that our unions are productive partners with us, and I do really appreciate the collaboration that we have because I believe that they care about getting the right services to Veterans.

We are following the Federal contracting rules and regulations, and we are trying to do this as quickly as we can.