David Shulkin: “Thanks to the support from Congress, we were provided the resources to meet that timeline.”

I received a phone call saying that the President wanted to make a change, and that's certainly his prerogative to do that, and that's what happened.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

The VISN model was put in place close to 20 years ago, a very innovative model that has served VA well.

I think the way the findings were used -- were used in a political way. Not by the inspector general, but by the political appointees within V.A.