David Shulkin: “Our people who work in our facilities are our most valuable asset, and we have to make sure we have the right people…”

The VA has a responsibility to increase its capacity for substance abuse.

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

Delays, as you know, can prevent a veteran who may be ready to confront addiction from actually seeking treatment.

It just simply couldn't work by turning on a switch and privatizing it.