David Shulkin: “We have identified four specific changes to the program that we need now that we hope will be considered.”

I received a phone call saying that the President wanted to make a change, and that's certainly his prerogative to do that, and that's what happened.

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

VA OIG reports 'must be accurate,' 'must be fair,' and 'must be objective.' This report is none of those things.