Elizabeth Esty: “Language matters to people and I think it will feel different if those letters come out in a way that encourages.”

I am happy to welcome everyone here today as we enter the home stretch on the implementation of the Appeals Modernization Act.

I want to thank the under secretary and his team for staying.

I hope we can take the lessons that are being learned there and make sure that those are used every time with forward-going programs.

On behalf of the American Federation of Government Employees, AFL-CIO (AFGE), and its National VA Council, which represents more than 700,000 federal and D.C. Government Employees...