We have got to do three things in leadership. One, make the policies clearer, what the standards are, and how to respond when an incident does occur. Two, I think we owe a way to support victims when these things occur, so we have to have a very clear support network there and a process. And three, we have got to hold people accountable.
Coffman outlines essential leadership actions to address misconduct and support victims.
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This administration, the Trump administration, promised to clean up the culture of bureaucratic incompetence inside the VA. And based on this testimony today and other hearings we've had, I don't think they've made a lick of difference.
You will never change the culture of bureaucratic incompetence in the VA unless you are willing to look through those 400 positions.
I think the notion that we're still at the point where neither DoD or VA has taken the lead--and I think that one of them has to have ownership for it.
It has been an honor these first 2 years to represent the veterans--all the veterans in the district.
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