Raul Ruiz actually said...

"I think that there's a--we need a very drastic cultural change so that when that question is asked again it should be in the top three answers as to what our VA personnel are measured against."

"lying to get a bonus flies in the face of our values as Americans."

"we're not taking care of veterans. That is the bottom line."

"the lens that I have that should be the lens for the care to our veterans is to put veterans first"