06/20/2017
https://congress.gov...
"I understand, you know, that there are technical challenges, but at some point we need you to deliver on what Congress has asked you to do."
"It is unacceptable when we are asking single moms, single dads, to abandon their children without any notice for 3 months."
"That is unacceptable. That is not the business model that we want to see."
"The one thing that helped us out of that mess was greater transparency."