Mark Takano actually said...

"The Department of Education has a responsibility to people like you to ensure that we keep our initial promise and provide loan forgiveness."

"It is evident that they are purposely sabotaging this program. It is shameful."

"The Department is authorized and to the best of my knowledge has not undertaken to exercise its authority to penalize PHEAA both financially."

"Wow, it is an inconceivable it's just one contractor, one company that is the loan servicer for these loans."