Mark Takano actually said...

"The public does not understand that."

"I just want to acknowledge all of your journeys. Very moving testimony by all of you, and your resilience is inspiring and I am also inspired by your courage."

"I will be introducing a bill to create a program similar to VA's Solid Start program, where survivors are contacted multiple times in the year following the death of their loved one."

"The confusion and delays can be extremely frustrating."