Julia Brownley actually said...

"I am a new Member of Congress, and I just want to personally apologize to all of you because we should have done and we need to do a much better job in support of what has happened to you as you have ..."

"There is no question in my mind that there is a lot of work that needs to be done. I mean, we need to address the culture that takes place in the military. That needs to be fixed."

"I certainly share your sense of urgency here today."

"The Honorable Eric K. Shinseki Secretary U.S. Department of Veterans Affairs."