Julia Brownley actually said...

"I honestly am a firm, firm believer that in order for us to really improve the VA and change culture, we really need to be in a mindset of continuous improvement, always--always trying to improve."

"Thank you. Thank you, Mr. Chairman. So, I wanted to ask a few questions around our service to veterans who are Native Americans."

"Thank you for your extraordinary leadership on this committee and the committee as a whole and for continuing to keep the issue of access to quality and timely services provided to our rural veterans ..."

"there's got to be a major, major sort of cultural shift that has to take place."