09/21/2016
https://congress.gov...
"What would be the waiting time for a family that wanted to have their loved one interred there at ANC?"
"One of the things that is the most difficult to hear about is the sort of treatment that families have gotten when they want to inter or bury one of their loved ones: an 80 percent dissatisfaction rat..."
"Thank you. Well, first of all, I want to thank the witnesses for their hard work and congratulate you for how much you have accomplished in the last year."
"these hallowed grounds should be maintained and operated at the highest level of excellence."