One of the things that is the most difficult to hear about is the sort of treatment that families have gotten when they want to inter or bury one of their loved ones: an 80 percent dissatisfaction rate with the telephone hotline and and long wait times.
McNerney highlights issues families face with Arlington's burial services.
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So that's a great answer, educate more people so that we can utilize the AI in a more productive way than letting it make decisions for us.
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