Jackie Speier: “Why did this failure occur? Can you each commit to me that your services will rapidly put in place a system to ensure…”

I'm not going to sugarcoat this. This is a scandal, and it's one that each and every one of you need to take ownership of.

Civil rights and civil liberties of those who choose to use social media

You've got to take ownership of it.

I think there needs to be an absolute comprehensive review.