04/19/2011
https://congress.gov...
"Believe me, I was a lot more comfortable in my showroom back in Butler, Pennsylvania, than I am sitting here today."
"the responsibility that we all have to the American public is the same thing: to protect them from health care costs or economic costs related from an injury."
"we have created now a question of trust, not only here in this body, but also with your agency, because now the American people got to start to wonder."
"this is not to attack you personally. This is not about anybody's personality. This is about performance."