10/28/2013
https://congress.gov...
"The American people are frozen with fear. We have gone far beyond being chilling."
"I believe that it is outrageous, it is inappropriate, it is wrong, and we must do everything that we can do to fix it."
"It is important that we hear about these abuses. However, we all know that it is bad, it is wrong, and we all know that it must never happen again."
"That is bad management--at its best, it is bad management."