I never talked to one person that came through those doors that said to me, hey, by the way, Kelly, I need to look at that information on, let me see, what is it, the relative collision insurance cost information.
Kelly emphasizes that customers rarely inquire about collision insurance information.
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Hey, we've got 18 dead Americans. Prices have skyrocketed across the country for the American people.
I would suggest to him, though, that the solution is not to do the same thing that he's been doing — not to have his real estate buddy and his son-in-law in charge of a negotiation.
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