"Hang in there, buddy."
"Many Americans who wanted to celebrate the holidays on vacation in Arizona couldn't make it there."
"Southwest Airlines is one of the largest airlines serving my home State of Arizona."
"Many Arizonans were impacted by Southwest's 15,000 flight cancellations over the holidays."
"Yet the calls I am getting to my office say that when folks are receiving these payments, the payments are being labeled as settlements instead of reimbursements."
"I would like you to make clear that Southwest is not arguing that a customer has waived their legal rights because they followed your company's instructions to submit receipts for reimbursement?"
"So, why is Southwest describing these payments as reimbursements on the website, but as settlements when the payment is made?"
"According to your website, Southwest, has committed to, 'reimbursing reasonable expenses incurred as a result of disruption, including meals, hotel accommodations, and alternate transportation.'"
"Well, that commitment is very important."
"Like most Arizonans, I am a skeptical optimist. I believe in the future and the potential of this technology."
"Protect investors, protect the economy, promote innovation, go after the bad guys--it is pretty fundamental."
"We need to understand how dispersed ownership truly is."