Ann Kirkpatrick actually said...

I think it might be good to have a hearing where we hear from the VSO's about their suggestions about how to fix this problem.

VA employees that do not work to serve veterans should not only be denied bonuses, they should lose their jobs.

VA officials were on notice that 'gaming strategies' were being used to misreport patient wait times at VA medical facilities.

Bonuses should not be automatic. They should be for VA employees that go above and beyond just doing a job.