03/07/2011
https://www.congress.gov...
"Is it because they have to go to Alaska or is it because of the cost, or that the income is not as great as they could get doing it elsewhere, or it's a family--what's the draw here?"
"It's better to find those ideas, see where we can improve, recognize criticism is not a negative, but it's a positive to improve a system."
"Excellent. That will assist you in your efforts. Fantastic. That's great news."
"It makes me nervous, a little bit, to be frank."