06/29/2010
https://www.congress.gov...
"I think your concerns are very valid because you do not want to get into a situation where all you are doing--I think Senator Burr said it--just counting data points because you can do that all day."
"I like that idea of asking each one of them to prepare a process if you had a clean slate how it would flow."
"That is just a production number. It is 'get your widget done and move on.' That is very dangerous when you are dealing with service requirements."
"We would be foolish not to deploy that for the benefit of our veterans who want to use it and know it."