02/13/2012
https://www.congress.gov...
"Do you keep or can you develop--now that we are ending the second war that we have been engaged in the last 10 years, are you able to say over the next period of time, assuming certain growth rates in..."
"I can tell you the increase in calls that I get in my office are not going down."
"How are you going to get to that point, I mean, getting the images?"
"a few years ago IBM did a study of this at the direction of the Committee and determined that an evidence based time motion study was a good idea!"