Senator Begich shares his experience with customer satisfaction analysis.
09/29/2009
https://www.congress.gov...
Do you think there is a formula that should be looked at instead of a one-size-fits-all?
I want to make sure my colleagues hear exactly what you are saying, so a couple years from now, we do not hear complaint...
I want to go back to one other part you brought up and that is the workforce.
So maybe we could work with you and maybe FEMA.