03/07/2011
https://www.congress.gov...
"We have to look at why that is, what can we do to improve that so it's not just an arbitrary number that some have mentioned here."
"It wasn't easy. We walked through a lot."
"And, I guess, the last quick question on personnel issues--I understand as a former mayor how you have to manage that very carefully."
"I wouldn't say it is beyond repair."