Mark Begich actually said...

"I can tell you the increase in calls that I get in my office are not going down."

"How are you going to get to that point, I mean, getting the images?"

"a few years ago IBM did a study of this at the direction of the Committee and determined that an evidence based time motion study was a good idea!"

"I thought I read something that DOD had some issues with their electronic transfer of the records."