Mark Begich actually said...

"Many medical center directors justify the increased use of costly fee basis care in recent years as the only means of providing care to veterans in a timely manner."

"I would love to see annual numbers for the last few years, a trend line of what that looks like in some of those categories."

"I know customer satisfaction."

"Have you at any point in the last 3 or 4 years--I think this was a 4-year study--have any folks that you do business with been canceled in the sense of outpatient care?"