10/10/2012
https://www.congress.gov...
"Thank you, thank you, thank you for the service and the sacrifice, not only as an individual but also as a family."
"Do you have the capacity to get rid of people who are not--it is human nature in any organization change that you are going to have a percentage that will not adapt."
"I am just a little frustrated. I know a lot of you folks are new to the process here. But I am frustrated that we are not--it is one of the largest units, and we can't audit ourselves."
"In essence, there'll be a gap between the response this year and the impact that may be felt years down the road."