While this bizarre situation should never have been allowed to occur — and it really should not take the intervention of an MP to stop this sort of behaviour — if more companies could accept their mistakes with this sort of speed and good grace then the world would be a better place.
On the need for companies to acknowledge mistakes.
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There is no justification for islanders to be treated less favourably or subjected to unclear and unjustified requirements when accessing services on the mainland.
There is no justification for islanders to be treated less favourably or subjected to unclear and unjustified requirements when accessing services on the mainland.
The FCA may claim that they are immune from accountability but they have a statutory obligation to uphold confidence in the UK financial sector.
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