He was so successful that we lost him.

What specific steps is Southwest implementing over the course of this year to earn back the trust of your flight crews?

He put the Great Hall Terminal Project... back on track and back on budget.

I am working on legislation to require the Department of Transportation to audit air carrier website accessibility.

What happened over Christmas was appalling.

It is dangerous, and so, is putting children, small children, in a car without a car seat. It is actually illegal.

The agency, I think, is hamstrung on major rulemaking is without a permanent administrator.

Please explain this specific benchmark Southwest must hit in the coming months and years.

We need to be reminded that the air crews are responsible for people's lives.

This is a classic example of where that would be needed.

He launched an after-action review with its airline partners, including Southwest Airlines.

maybe they need to come to a senator and we will call a hearing, and then we will hand you pieces of paper with names and phone numbers on them.

Clearly, Southwest failed to heed the warnings of its frontline personnel.

Thank you, Madam Chair and Ranking Member Cruz for holding today's hearing.

I announce that the Senator from Delaware (Mr. Coons), the Senator from Pennsylvania (Mr. Fetterman), and the Senator from New York (Mr. Schumer) are necessarily absent. The result was announced--yeas 53, nays 44, as follows: [Rollcall…

I announce that the Senator from Pennsylvania (Mr. Fetterman) and the Senator from New York (Mr. Schumer) are necessarily absent. The yeas and nays resulted--yeas 52, nays 46, as follows: [Rollcall Vote No. 8 Ex.] YEAS--52 Baldwin Bennet…

We need to be reminded that the air crews are responsible for people's lives.

What specific steps is Southwest implementing over the course of this year to earn back the trust of your flight crews?