Tammy Duckworth actually said...

What specific steps is Southwest implementing over the course of this year to earn back the trust of your flight crews?

We need to be reminded that the air crews are responsible for people's lives.

maybe they need to come to a senator and we will call a hearing, and then we will hand you pieces of paper with names and phone numbers on t...

What specific steps is Southwest implementing over the course of this year to earn back the trust of your flight crews?