I think it is absolutely essential that you tell us whether the next step are congressional steps, the next steps are VA steps, the next ste...
This commission should start with a blank piece of paper to design this system with no preconceived notions.
I appreciate that, and for the purpose of my colleagues to understand that there is a learning curve that these people have to go through.
Perhaps the most significant shortcomings of the current system of veterans' benefit determinations and their judicial review is the delay t...
Earlier this year at one of our hearings, I think a number of organizations testified that the VA Appeals Management Center should be dissol...
I think a process that takes that long is indefensible. Our veterans and their families deserve better.
I happen to believe, as you know, that the disability system needs to be, for the lack of a better word, updated to reflect where we are and...
Each time appellants submit new evidence, VA must review and summarize the case for the appellant again, adding to the time it takes to reso...
I might note that this is not a cheap investment.
Do I have your assurance that you will take their concerns seriously and will ensure that the VA's fiduciary policies are not only looking o...
But if it could uphold that legal right, then we should do everything to avoid these types of delays?
I was going to ask Mr. Wilson a couple of questions, but I am going to forego those and just make an observation.
One really cannot walk in and process claims.
I chuckled, Mr. Koch, at the answer because I sat here thinking, you know, MasterCard and Visa can find everybody in America.
Admiral, I appreciate your candid answer and, again, thank all three of you for your service to the veterans.
I think that they were very specific as it related to the need to move to a system that compensated for the loss of quality-of-life.
If at the end of the day we determine we have a system that cannot do that, then we have to decide whether we change the system to accommoda...
For the men and women who have served and sacrificed for our Nation, they deserve a system that meets their needs without hassles or delays.