Thomas R. Carper: “People don't care how much you know until they know how much you care.”

Last year, the Environment and Public Works Committee held, I think, not one, but a couple of hearings on permitting, common theme at our hearings, on the importance of public engagement.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We help make the rules for the country, and we do not do this by ourselves.