Thomas R. Carper: “People don't care how much you know until they know how much you care.”

I would say there is a lesson here for both of us, and one of those is to make clear I am always ready to take your calls, your meeting, whatever you want and engage.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.