On the recordFebruary 15, 2023
So, from a lowly 13 percent to 90 percent as a result of the ability to hire that additional 5,000 workers says volumes.
Said by
Thomas R. Carper
Source
congress.govEditor's note · Context
Carper emphasizes the IRS's improvement in call response rates.
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I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.