Thomas R. Carper: “It's evident that the Postal Service must adapt to shifting consumer preferences to ensure its financial sustainability.”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I want to thank our members for being here today.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Well, there is a good compromise out there, and I think if we are smart and don't give up today, we will find it.