Thomas R. Carper: “everything I do, I think everything we do, we can do better”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Last year, the Environment and Public Works Committee held, I think, not one, but a couple of hearings on permitting, common theme at our hearings, on the importance of public engagement.

You and our colleagues have heard me invoke in this room more times than I can count the Golden Rule: Treat other people the way I want to be treated.