Political Quotes

Robert Wilkie: “Customer service is the prime directive. When an American veteran comes to VA it is not up to him to employ a team of…”

On the recordApril 10, 2018
Customer service is the prime directive. When an American veteran comes to VA it is not up to him to employ a team of lawyers to get VA to say 'YES.'
Said by
Robert Wilkie

Editor's note · Context

Wilkie emphasizes the importance of customer service for veterans at the VA.

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