Richard Cordray: “I don't believe in a scorched-earth approach.”

Anything that is attempting or seeking to compromise our independence will make it harder for us to do our job.

To have a place to turn to, to come to this Consumer Bureau, to say the complaint in their own voice, and to make sure we will work with the company to try to get it fixed and they can get relief in many instances, that is really important…

We had known about these types of problems from our own sources, but if any institution feels that they can divide and conquer among the regulators, they should know that that is a mistake.

Disparate impact has been the law of the land for decades. It has been reaffirmed by the Supreme Court.