Eric Shinseki: “Transparency is an important aspect of our being able to establish and retain trust in this department.”

I do not think any veteran, whatever the condition, should have to wait that long in any of our facilities, whether it is an emergency room or a clinic.

As President Obama said veterans have done their duty and they ask nothing more than this country, does ours, that we uphold our sacred trust to all who have served, and we will.

I expect our employees to provide the highest quality, safest care we can provide.

No one who has served this Nation should ever find themselves living without care and without hope.