The President has requested that I do two things--first, transform VA into a 21st Century organization, and second, to ensure that we approach Veterans care as a lifetime initiative.
Details the President's directives for the VA's transformation and veteran care.
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I assure them that at VA our experience is when we diagnose and treat whatever the issue is, but even PTS or PTSD, that people improve and that they should not let that be a barrier to them making a hiring decision.
I do not think any veteran, whatever the condition, should have to wait that long in any of our facilities, whether it is an emergency room or a clinic.
This is not a once and done, or whenever we have a crisis, we do. This is an ongoing set of looks at ourselves.