Ron Johnson actually said...

"we are looking for complete efficiency so that lines do not back up."

"Again, my point is what we are doing clearly is not working, and so we have to think outside the box and look for a different solution."

"if we ever are going to solve any problem--and I have said this repeatedly from this chair--we have to recognize and acknowledge reality."

"we are looking for 100 percent security to keep not only just airline but all public transportation 100 percent safe and secure."